Logging into mailbox press your voicemail button, or dial 3283300 and listen. Avaya 6400 series ip office phone quick reference guide. To call an external telephone number you should dial 0 then the number you. When on an active call, click on transfer to send a call to another personextension 2.
The method below is the default method available to all users to access their own mailbox. Avaya ip office brings together your telecom and data networks to provide such features as remote users and offices, voip and integrated messaging voicemail to email. In this post, we have compiled a series of video tutorials of some of the avaya phone products, including. This applies to manual transfers and also to automatic transfers forwarding. Answer call do not put call on hold press transfer button find extension with arrow buttons and press extension key or dial extension example 202 stay on the line if you would like to inform end party who is on the call once you hang up call is transferred. The following are some of the methods usable to transfer calls.
Transfer direct to voicemail this feature bypasses the ringing pro. Its possible to download the document as pdf or print. If your desk avaya phone can make outgoing calls just fine, but all incoming calls go directly to your voicemail, try this. Avaya quick telephone guide resource for london making. Transfer call directly to voicemail avaya ip office. Getting messages message your message light goes on when a caller has left a message for you. Basic phone functions advanced phone functions personalizing your phonefeature dial codes reverse side speed diali. Your companys avaya phone system supports an assortment of calling features, including the ability to store voice mails and conduct conference calls with business associates anywhere in the world. Voicemail instructions for avaya messaging north dakota itd. Avaya call pilot managertelephone administration guide for voicemail features. While on the main phone screen, press the call forw softkey.
Use the up volume arrow and down volume arrow to adjust the volume. Voicemail accessing voicemail messages 1 to access your voicemail, press the message button or dial your regions voicemail number. Then we would both have to listen to the phone ring three or four times before the voicemail would pick up. To send an incoming call directly to voicemail without answering, press the to vmail softkey. To switch between call appearances and features, use the features button or phone button in the upper right of. Voicemail button programming telephony telephony call settings. This guide is for 1408 and 1416 phones when being used on an ip office. And that is how you hold and transfer calls on the avaya 1608 ip phone. Avaya phone instructions 1416,1408,1616,1608 transfer call. The avaya bcm system integrates voice and data capab ilities, and ip telephony gateway fu nctions into a single telephony system. How to transfer calls from avaya phones avaya phone call.
Press the transfer button on your avaya desktop system to put your current call on hold. Remember, those persons who are still in the avaya audix and intuity voicemail systems will not be able to forward any. The phone system itself is an avaya ip office ip500v2 each extensions is a 1608 ip handset analogue phones cannot be used. Press edit and enter the number required or press to vm to forward to voicemail. Nn40170101 avaya telephone features user guide may 2010 3 telephone button icons use this guide as a quick reference for accessing the features of your telephone. Weve been able to quickly act to provide better healthcare services and a better patient experience overall. Alternatively, if the number is listed in your directory, press the dir button and select the number to which you want to transfer the call. Hangup right away so the caller can hear the beginning of the voicemail greeting. Transfer call to voicemail on an avaya handset youtube. Quick reference guide for avaya distributed office voice mail. The hurricane procedures manual is available online at. How to forward a voicemail to another extensions mailbox. If your telephone has a display, you may also be able to use the message retrieval display feature. During a call, press the transfer softkey on the bottom of the display.
Using the 3 simple steps below, you can now transfer a call directly into a colleagues voicemail. From the phone screen, select the line you want to transfer. The h219 has a hands free speaker phone along with standard phone features such as call transfer, call hold, redial and voicemail. If you have ip office phone manager or an avaya digital phone you may be able to access your mailbox using them, refer to the user guide for phone manager or the phone. The avaya h249 allows you to create a customized communications experience at hotel client desks or other work areas. The avaya ip office system is the perfect choice for todays business looking for a robust communications platform without the high cost. Your call has been answered by avaya ip office name is not available. The phone supports 24 programmable call appearancefeature buttons. Screensound lets you adjust the display brightness and. How to transfer calls on an avaya phone system your business. If you are unable to locate a user guide for your particular type of telephone. For directions on retrieving your messages, see your system manager. Avaya 4621 ip phone quick reference guide ip office manual telephone support technical user programming documentation created date. Avaya is helping us make a difference for healthcare and the local communities we serve.
You can redirect your calls temporarily to another. Voicemail j129 phone reference guide syrause holland patent 1 dupli park drive. Ive setup dozens of phones over the past few years but a new problem really has be stumped. This guide covers the use of the avaya 5410 telephone, running in key and lamp mode, on avaya ip office telephone. Avaya telephone system general operations guidebook. Without avaya, it would be much more difficult for us to move forward technologically. Transferring directly to voicemail using avaya ip office. Enter the extension once you hear the an nouncement instructing you to do so. To transfer calls from one phone to another on an avaya phone. Avaya 96219641 ip phone user guideavaya 96219641 ip phone user guide scrolling and navigation your avaya 9641 is equipped with a touch screen. Page 15 to drop the last person added to conference call. This feature is useful if you need to share a voicemail message with a colleague. Have you lost the avaya phone manual or are you just unsure how to get the most out of your new system. The speakerphone capability allows a user to engage in a handsfree 2way conversation with the farend party.
This guide covers the use of the avaya 5402 and 2402 phones on avaya ip office. To transfer a call to another extension, press the transfer button. Troubleshooting guide chapter 2 introduction avaya business communications manager avaya bcm 6. Have a look at the manual avaya partner phone instructions guide online for free. Avaya ix hospitality phone h219 this is an analog device which features 6 programmable keys and a data port which can be used to dial to internet. Avaya ix hospitality phones h209, h219, h229, h239, h249.
The following steps will allow you to transfer a voicemail to another extension using your phone or an outside line. To access your mailbox while listening to your message. The 8434 and 8434dx voice terminals page 1277 12 speakerphone listen and speak feature the 8434 and 8434dx voice terminals are equipped with a builtin speakerphone. If the call is not the currently highlighted call on the display, use the updown cursor keys to highlight it. Avaya 9608 ip phone quick reference user guide the phone supports 24 programmable call appearancefeature buttons. Once you have the call, press the transfer softkey 2. The 8434 and 8434dx voice terminals manual and brochures. To forward your extension to voicemail, pick up the. Diverting a call to voicemail you can transfer directly to your voicemail mailbox any call targeted at you. Press hold button, the active call will be keep on hold and you get a possibility to. Locate the send all calls key usually bottom left and see if it is pressed or activated.
Avaya phone manual video tutorials network telecom. For outside calls, remember to dial the outside line access code usually 9. Have you recently purchased an avaya ip office phone. Access the voicemail button on your phones keypad, or dial 86 if calling from an outside line, dial your phone number and press the key. To disable press the call forw softkey again so that the check no longer appears. Ive unplugged the phone for a bit, logged it out and back in, compared settings to a working extension, changed the destination to another userhandset and the call comes in. When enabled, a check will appear next to call forw. In the to field, enter the number to which you want to transfer the call and click ok the call disappears from the avaya onex communicator window, indicating the transfer was successful 9. Since you are dialing from your avaya desk phone, the system will recognize your mailbox number so you will be prompted for your password only.
This quick video will show you how to transferring a call directly to voic email using an avaya ip office 9600 series phone. When you receive a call, you can transfer to another extension by first answering the call, then press the transfer button on the phone. So we are using avaya ip office with avaya 9608 phones. Following the 3 simple and easy steps below you can bypass ringing the users desk phone and transfer the caller directly to leave a message. This avaya phone call transfer guide is applicable with all phones. Quick reference guide for avaya distributed office voice mail 03602108 issue 1 may 2007 this guide explains how to use avaya distributed office voice mail. Message lamp lit when the user has voicemail messages. The procedure to prepare the avaya phone equipment in your main communications closet for a hurricane or other declared emergency is the same as the existing procedure for the tadiran systems. Select direct voice mail from the display dicvm or direct vm. Changing the mailbox access code this option can be used to continually play the greeting. Please see your system administrator for more information. Solved avaya ip office voicemail question spiceworks.
For the life of me i cant figure out why its doing this. Avaya toll fraud intervention if you suspect that you are being victimized by toll fraud and you need technical assistance or support, call technical service center. Select the line associated with bridged call in progress that you want to join. Since you are dialing from your avaya desk phone, the system will recognize your. Dial the number to which you want to transfer the call. You can use the avaya menu to adjust and customize phone settings, configure call logging, select the display language, view network settings, and log out. How to transfer a call directly to a colleagues voicemail. Supervised transfer this is a transfer where the user waits for the transfer destination to answer and talks to. There are no significant changes in telephone operation for software release 2. Press your voicemail button round envelope button or dial the voicemail extension 3283300 and listen for the voice prompt. If the person you are transferring to has call forwarding to the voicemail. You can use the message key to transfer a call to another users or groups voicemail mailbox.
Press drop key to return back to the call or select the call on hold and press ok. Both phones are similar, however the 5420 is only supported on the ip office whereas the 2420 is supported on a range of avaya phone systems. Call handling transfer a call to a voice mailbox direct voice mail ext to transfer a call using the dialpad. See page 43 of the hurricane procedures manual for specifics. Learn how to transfer calls on your avaya phone with ease. A new user that i just setup has a voicemail passcode setup but for some reason the physical phone doesnt ask for the voicemail passcode to hear the voicemails. Inga teaches you how to transfer a caller directly to another users voicemail box without ringing their phone. Please note that in order to do this, your voicemail must be administered as the first entry in your coverage path.
Why do i keep hearing a beeping tone when i answer my phone. Learn how to transfer incoming calls from one phone to another on avaya phones. End user agrees to indemnify and hold harmless avaya, avayas agents, servants. How to transfer calls on an avaya phone system techwalla. More applicationspecific feature information is available in the following documents.
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